In honor of April Fools Day, I thought it appropriate to review a book on wine-related humor. I was sent a copy of Vintage Humor for Wine Lovers by author Malcolm Kushner. All I can say is, “where the heck was this book when I was trying to find funny quotes for my email signature?” [...]
A few weeks ago, I posted an article on wineries getting involved in their communities and in their world. I had a few ideas on how wineries could not only improve their image, but feel good doing it. I hoped that people who read it would take it to heart. Apparently, I wasn’t the only [...]
Today I received a call from a salesperson who was selling a certain service for Public Relations professionals. Not an unusual occurrence. In fact, this same salesperson had been in contact with me multiple times, the most recent time was last week. Imagine my surprise when she gave me the pitch as if she’d never [...]
There have been some interesting blog posts lately on how poor customer service can affect the bottom line. WineDiverGirl describes her experience on recent trip to a local Napa winery and their response. Shana Ray had a similar experience at a winery in Sonoma County. And finally, Sonadora (aka the Wannabe Wino) rails against one [...]
This evening, my wife and I had dinner out with my parents, sister, and her boyfriend. It was actually a typical experience with my family which involved much debate, most of it political. My wife and I tend to lean left, while my father tends to lean right. The conversation ranged from taxes to education [...]
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